Privacy Policy

Last updated: January 7, 2026

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email, phone number)
  • Property listing details and photos
  • Messages and conversations through our platform
  • Payment information for sponsored listings
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Train and improve our our assistant
  • Monitor and analyze trends and usage
  • Detect and prevent fraud and abuse

3. Our Assistant and Data Processing

Our our assistant processes conversations between buyers and sellers to provide automated responses. All conversation data is stored securely and used to improve the AI's accuracy. Sellers control what information the our service can share through custom notes and property details.

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Other users (e.g., buyers can see seller contact information for listed properties)
  • Service providers who assist in operating our platform
  • Law enforcement when required by law
  • Other parties with your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Cookies and Tracking

We use cookies and similar tracking technologies to collect usage information and improve your experience. You can control cookies through your browser settings.

7. Your Rights

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Request a copy of your data
  • Object to certain data processing activities

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information after account deletion for legal compliance, fraud prevention, and legitimate business purposes.

9. Children's Privacy

Homevia is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our Contact page.

Homevia

© 2026 Homevia. our automated real estate platform.